Can I limit the number of Shared Keys my guests can send per room?
Yes! In OpenKey HOST, you can issue up to 5 total mobile keys per room, per reservation. The default will always be 1 main guest and 4 additional guests, but you can limit the number of additional guests your main guests are able to add via the OpenKey app.
NOTE: This limitation will only exist within the app. Your team members will still be able to override a limitation to the number of additional guests from within the OpenKey HOST platform.
- Click on the HOTEL tab on the left-hand side of the page, and click VIEW on the Mapping tile.
- The Guest Limit column will allow you to change the TOTAL number of mobile keys that can be issued per room, per reservation. Notice, all rooms will default to 5 total guests.
- Click on the blue number in the row of the guest room you would like to edit. Type in a number to change the number of guests permitted per room.
Note: One (1) in this field will not allow any shared guests. Only the main guest will have mobile key access to the room.
- Click Submit to save.