Can I limit the number of Shared Keys my guests can send per room?
Yes! In OpenKey HOST, you can issue up to 5 total mobile keys per room, per reservation. The default will always be 1 main guest and 4 additional guests, but you can limit the number of additional guests your main guests are able to add via the OpenKey app.
NOTE: This limitation will only exist within the app. Your team members will still be able to override a limitation to the number of additional guests from within the OpenKey HOST platform.
1. Log into OpenKey HOST with your Manager- or Owner-level credentials.
2. Click on the HOTEL tab on the left-hand side of the page, and click VIEW on the Mapping tile.
3. The GUEST LIMIT column will allow you to change the TOTAL number of mobile keys that can be issued per room, per reservation. Notice, all rooms will default to 5 total guests.
4. Click on the blue number in the row of the guest room you would like to edit. Type in a number to change the number of guests permitted per room.
Note: One (1) in this field will not allow any shared guests. Only the main guest will have mobile key access to the room.
5. Click Submit to save.