Yes! You can add up to five Property Maps to be available to guests with active Mobile Keys via their OpenKey app.
To upload or update your hotel’s Property Maps:
- Click on HOTEL on the left-hand side of the HOST platform.
- Click View on the Overview tile.
- Please scroll down to find the Maps section.
To add a Property Map:
- Click Add Map
- Click Add Image
- Select the image file of the property map you wish to add
- Add a description. This will be visible to guests, so please be sure the description accurately shows the type of map you are uploading. For example, a hotel may have a map of just the Casino Floor or one of the entire mezzanine level
- Once you’ve finished your description, press SUBMIT to save.
*NOTE: Images must have a width between 600 to 1000 pixels and a height between 250 to 600 pixels. There are several different ways to resize an image depending on the type of computer and your preference of applications. If you aren’t sure how to resize an image, please reach out to support@openkey.com
for assistance.
- To access Property Maps from the OpenKey app, select INFO from the Active Key Screen. Please scroll down to see the Property Maps section.
- Click on the map to expand and zoom. Click CLOSE to exit out of the zoomed picture.
- To add additional maps, return to the Hotel INFORMATION AND IMAGES section and repeat the upload process as needed. Once you have more than one map available in this section, you will notice a slightly different view from the OpenKey app.
- There will now be dots below the property map, showing another option. Swipe left to view additional maps.
- Once you click on a map, you can see the map description. This screen will allow you to zoom, and you can still swipe between maps as well. Click the back button to return to the Info page.
- To delete a map, hover over the map you wish to remove until you see the DELETE button appear. Click that and verify by clicking DELETE again on the confirmation screen. The map will no longer be available in the OpenKey app.
To change the order of how the maps appear, you can arrange them using the blue icon. Once complete, you can view the updates in the OpenKey app.
Note: If your hotel does not want to include maps, this section will not appear in the app.