Training
New here? Check out our how-to articles and videos!!
Introduction
- OpenKey Mobile Key Best Practices
- "Schedule your Live Training" OpenKey Training Days, Times, and Links
- How to Log into OpenKey HOST
- OpenKey HOST Password Resets
- Logging out of OpenKey HOST
- Video Tutorials
OpenKey Training Videos
- OpenKey HOST Training Videos
- Hotel Intelligent Management System Training Video
- How to Install the OpenKey V3 Programmer App Android Devices Only
- Video How to: V3 Module Programmer App Video
- Video How to: Handheld Programming NXT 150 Locks and Updating Time
- Video How to: Clear the Programming on a NXT 150 Lock
Openkey HOST Platform: Guests
- Guests with Multiple Rooms (PMS Integrations)
- How to video: Add Guest and Issue Mobile Key
- How To: Send a Mobile Key
- Updating Mobile Keys: Overview
- Adding a Guest/Sending a Mobile Key
- Check-out Date and Time Separated
Openkey HOST Platform: Hotel Information (Overview Page)
- How to video: Hotel Tab Overview
- OpenKey HOST Hotel Tab
- Hotel Information: Overview
- SMS / Text Messages Numbers
- Allowed IP Addresses - HOST
- OpenKey App: Social Media Links
Openkey HOST Platform: Hotel Information (Users Page)
- How to video: Add Users
- User Management: Adding New Users (Team Members) in OpenKey HOST
- OpenKey User Management: User Roles Defined
- User Management: Deleting Users
- User Management: Updating Profile of Existing Users
- Add Guest - Owner Capability
Openkey HOST Platform: Hotel Information (Mapping, Dining And Announcements)
- How to video: Hotel Rooms and Designated Access Areas
- OpenKey HOST: Room and Designated Area Mapping
- Openkey HOST Limit Number of Shared Keys
- Battery monitoring: voltage readout and color-coded warnings
- How to video: Dining Options
- Hotel Information: Amenities (including Open Table & Resy links)
Openkey HOST Platform: Hotel Information (Highlights, Notifications and Promotions)
Openkey HOST Platform: Communications Tab and Pre Arrival Emails
- Skip the Front Desk (Contactless Check-in) - Best Practices
- Pre-Arrival Emails: Overview MANUAL versus AUTOMATIC
- Pre-Arrival: Guest Experience AUTOMATIC Process
- Communications Tab AUTOMATIC Sending Pre Arrival Communication
- Skip The Front Desk - With PMS Integration AUTOMATIC Process
- Communications Tab MANUAL Sending of Pre Arrivals
Openkey HOST Platform: Reports, Profiles, Guest Feedback and Logs
- How to Video: Reports
- Reporting
- How to video: Profiles
- Updating Profile of Existing Users
- How to video: Guest Feedback
- How to video: Logs
Openkey HOST Platform: Automated Key Delivery
- Automated Key Delivery: Overview
- Automated Key Delivery: Country Codes
- Automated Key Delivery: Extending a Stay
- Automated Key Delivery: Changing Rooms
- Automated Key Delivery: Adding Additional Guests
- Automated Key Delivery: Changing Rooms
OpenKey App
- OpenKey App: Getting to Know the App / Overview
- OpenKey Guest User Guide
- Upcoming Stays
- Link to Download the App
- OpenKey App: Get My Key
- Openkey App: Opening the Door