Training
New here? Check out our how-to's
V7 App
Introduction
- OpenKey Mobile Key Best Practices
- "Schedule your Live Training" OpenKey Training Days, Times, and Links
- How to Log into OpenKey HOST
- OpenKey HOST Password Resets
- Logging out of OpenKey HOST
- Video Tutorials
Openkey HOST Platform: Guests
- How to video: Add Guest and Issue Mobile Key
- How To: Send a Mobile Key
- Updating Mobile Keys: Overview
- Adding a Guest/Sending a Mobile Key
- Check-out Date and Time Separated
- Country Codes
Openkey HOST Platform: Hotel Information (Overview Page)
- How to video: Hotel Tab Overview
- OpenKey HOST Hotel Tab
- Hotel Information: Overview
- SMS / Text Messages Numbers
- Allowed IP Addresses - HOST
- How to add WIFI Instructions for the App
Openkey HOST Platform: Hotel Information (Users Page)
Openkey HOST Platform: Hotel Information (Mapping, Dining And Announcements)
- How to video: Hotel Rooms and Designated Access Areas
- OpenKey HOST: Room and Designated Area Mapping
- Openkey HOST Limit Number of Shared Keys
- Battery monitoring: voltage readout and color-coded warnings
- How to video: Dining Options
- Hotel Information: Dining Options (including Open Table & Resy links)
Openkey HOST Platform: Hotel Information (Highlights, Notifications and Promotions)
Openkey HOST Platform: Communications Tab and Pre Arrival Emails
- Skip the Front Desk (Contactless Check-in) - Best Practices
- Can I send an OpenKey Pre-Arrival email (formerly Web Check-in) to a guest manually?
- Skip The Front Desk - With PMS Integration
- Pre-Arrival Emails: Skip the Front Desk option is available
- Pre-Arrival Emails: Skip the Front Desk option is not available
- Pre-Arrival Emails: Skip the Front Desk ONLY
Openkey HOST Platform: Reports, Profiles, Guest Feedback and Logs
- How to Video: Reports
- Reporting
- How to video: Profiles
- Updating Profile of Existing Users
- How to video: Guest Feedback
- OpenKey HOST: Guest Feedback
Openkey HOST Platform: Automated Key Delivery
OpenKey App
- OpenKey Guest User Guide
- OpenKey App: Getting to Know the App / Overview
- Link to Download the App
- OpenKey App: Get My Key
- OpenKey App: Opening the Door
- Adding Additional Guests via the OpenKey App (Share Key)
PMS Integration Training
Wyndham Hotels Training Documentation
Other
- Pop-up notification when multiple modules are assigned to a room
- Sample Website Blurb on OpenKey
- Customized Welcome Text Messages
- I have access to multiple hotels under an Owner role. How do I access each one?
- How To: Plastic Keys NXT 150 Hotel Intelligent Management System
- OpenKey HOST v5 Training Index