Knowledge Base Articles
Everything you need all in one place
Property FAQ's
- OpenKey App FAQ - Hotel
- Deadbolt
- Pre-Arrival Check-in Link for OpenKey
- How can I view the pre-arrival email my hotel sends through OpenKey?
- Visibility of Features based on Active Mobile Key
- OpenKey: Issuing Mobile AND Plastic Key for the Same Reservation
Guest FAQ's
- How to Access Your Mobile Key
- OpenKey App FAQ - Guests
- What if I lose my phone?
- Can I make a phone call and use OpenKey at the same time?
- Do I have to use my phone number to get a mobile key?
- Where do I go to download the OpenKey app?