Kathy Miklos
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Activity overview
Latest activity by Kathy Miklos-
Kathy Miklos created an article,
Moving Entrava IGRMS Software to a New Computer
In order to transfer your existing key card making software ( IGRMS ) to another computer, you will need to do the following : 1. MAKE SURE THE TIME ON THE NEW COMPUTER IS CORRECT. 2. On the OLD ...
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Kathy Miklos created an article,
Hotel Intelligent Management System ~~ Types of Cards That Can Be Issued
Each of these types of cards is created with the Hotel Intelligent Management System (HIMS) software program and the encoder (connected to the computer containing the HIMS software). Please note...
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Kathy Miklos created an article,
NXT-150 Locks - Basic Troubleshooting Guide
This information is specific to OpenKey NXT-150 locks and RFID (plastic) keys only. If you are experiencing issues with OpenKey mobile keys, different troubleshooting steps may be needed. For more ...
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Kathy Miklos created an article,
Are You New to Entrava IGRMS (Room Management Software)? Start Here
Entrava IGRMS (Room Management System) is cloud-based software that works in conjunction with Entrava locks. Entrava IGRMS requires the use of an Entrava encoder, which is connected to the compu...
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Kathy Miklos created an article,
Hotel Intelligent Management System ~~ How to Cancel a Floor Card
There may be situations when you want to deny lock access to a previously-issued Floor card - for example, a staff member is no longer working at the property, but their Floor card was not returned...
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Kathy Miklos created an article,
Hotel Intelligent Management System ~~ How to Cancel a Building Card
There may be situations when you want to deny lock access to a previously-issued Building card - for example, a staff member is no longer working at the property, but their Building card was not re...
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Kathy Miklos created an article,
IGRMS Software ~~ How to Block a Card If You Don't Have the Card In Your Possession
The Renew Card function allows you to block a previously-issued card so that it cannot be used on locks. It does not require that you have the previously-issued card in your possession. Using Renew...
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Kathy Miklos created an article,
IGRMS Software ~~ How to Erase Cards
To erase/delete data associated with a card, use the Read Card button at the top of the IGRMS screen. Erase Card will work with all cards including Guest, Master, Emergency, and Maintenance cards...
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Kathy Miklos created an article,
IGRMS Software ~~ How to Duplicate a Guest Card
Duplicate Card is an option to issue an additional Guest card for a specific room (the most common way to issue multiple Guest cards for the same room is on the Issue Card screen IGRMS Software ~~ ...
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Kathy Miklos created an article,
IGRMS Software ~~ How to Check Out a Guest Card
A Guest card automatically expires within IGRMS at the assigned check out time. If Room Status Auto-Refresh is enabled, the room will return to vacant status in IGRMS. IGRMS Software ~~ How to Us...