Technical Assistance (OpenKey Support Policy):
- Get answers to FAQ and common troubleshooting steps
- Call 1-877-800-2008 (Answered 24/7/365)
- No hold time to talk to a live representative
- Best for immediate assistance
- Email Support@OpenKey.co
- The average response time is within 1 hour during regular business hours and within 8 hours over the weekend
- Best for support needs that may not need an immediate response
- Submit a ticket via OpenKey Support
- The average response time is within 1 hour during regular business hours and within 8 hours over the weekend
- Best for support needs that may not need an immediate response
- Open a Chat via OpenKey HOST or on our website, www.openkey.co
- Available hours may vary
- The average response time is less than 2 minutes during available times.
Billing Questions:
- Email Billing@OpenKey.co
Sales:
- Start an online chat or submit a Demo Request on OpenKey's website
- The average response time for chat is less than 2 minutes during available times.
- The average response time for Demo Requests is by the next business day
- Email Sales@OpenKey.co
- Available M-F, 9 am to 5 pm
- The average response time is by the next business day