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Welcome to OpenKey Support
Search our knowledge base for answers to frequently answered questions.
Categories
Knowledge Base
OpenKey Support Policy and Contact Information
Support Policy & Contact Information
OpenKey App
Learn about the OpenKey App and How it Works
Wyndham Key App
Learn about the Wyndham Key App and How it Works
Entrava Key App
Learn about the Entrava Key App here
Troubleshooting
Quickly fix issues with these tips
Property FAQ's
Frequently asked question from the property
Guests FAQ's
Frequently asked questions by guests
Training ~~ OpenKey HOST and Mobile Keys
New here? Check out our how-to articles and videos for the HOST Platform, Software and Mobile Keys. Brush up on knowledge for yourself or any new t...
PMS Integrations
See Active PMS Integrations and How They Work
Self Help: Entrava ImGate RMS (IGRMS) Software for Entrava Locks
In this section, you will find self-help articles for the Entrava Software used with Entrava locks
Self Help: Entrava Locks
In this section, you will find self-help articles for the Entrava locks
Hotel Intelligent Management System Software for NXT 150 Locks
Hotel Intelligent Management Software and how it works
OpenKey NXT-150 Locks
Learn about OpenKey NXT-150 Locks
OpenKey NXT-150 Locks How To Videos
The videos in this section will show you how to install and manage NXT 150 Locks as well as use the V3 Programmer App
OpenKey Hardware (BLE Modules)
Release Notes
Check out our latest updates
Internal OpenKey Articles
These articles are for internal use only by OpenKey employees
Promoted articles
OpenKey Mobile Key Best Practices
OpenKey App FAQ - Hotel
OpenKey Universal BLE Module v3 Programming Guide
Contact us
Chat with us
Start a conversation with our support team and get the best answers
Email Sales
Send us an email at Sales@openkey.co
Email Support
Send us an email at support@openkey.co