Error: "Please turn on Bluetooth"
Bluetooth is a communication protocol that OpenKey uses to interface with the mobile-capable door locks to open them. Your device must have Bluetooth turned on to communicate with your hotel's locks.
This can be done by going into the device's settings and switching on the option for Bluetooth to ON.
iPhone Android
If your Bluetooth setting is turned on and you are STILL getting this error message, the OpenKey app does not have permission to use your Bluetooth. To fix this, you can find the OpenKey app in your settings and enable BLE permissions.