Troubleshooting - General

• OpenKey: Group Bookings
• General Troubleshooting - App
• The guest's mobile key is not working to open the lock.
• General Troubleshooting - Hotel Team Member
• Property Management System Group Bookings
• Error: Sorry! Looks like there isn't a mobile key associated with this mobile number.

See all 7 articles

Error Codes

• OpenKey Error Code: Please turn on Bluetooth
• OpenKey Error Code: Verification Code Invalid or Expired

OpenKey Hardware (BLE Modules)

• OpenKey Universal BLE Module v3 Programming Guide
• OPENKEY RXT-100 - Installation Guide
• How to install a MIWA Module
• MODULE - Replacing an OpenKey Universal BLE Upgrade Module on a SALTO lock
• OpenKey Universal Modules: Searching for rooms message
• OpenKey Universal BLE Module - V3 - Updating Firmware