1. Log into OpenKey HOST at https://host.openkey.co. By default, you will land on the GUEST tab.
2. Locate the guest you wish to edit. You can sort thru the mobile key sessions by:
- Room number
- Check in date
- Check out date
- Last name
- or simply scroll through the list and find the guest manually
3. Click on the blue room number for the guests session
4. Click on the blue pencil icon to edit the session to the right
5. A pop-up with the room information will show. Click the calendar icon to display the calendar. Click the clock icon on the lower left hand side to update the departure time.
6. Click the UP ARROW button until the updated time displays. You can also click on the numbers themselves to select the appropriate time. Then click anywhere outside the box to close.
7. Click Update Session.
A new check-out time will display on the Guest screen. This will send a push notification to the guest that their key has been updated. Once they download the update, their key will continue to be active until the time selected instead of expiring at the normal check-out time.