How can I rest my OpenKey HOST Password?

Passwords can only be updated by the individual users – Management CANNOT update a password for a team member.

Option 1: Through OpenKey HOST

• Login to HOST, click PROFILE on the left-hand side of the screen, click EDIT, and click CHANGE PASSWORD.
• The user must know their password to change it via OpenKey HOST.

• Click Edit
• Password must be at least a minimum of 8 characters, an uppercase, lowercase, number and a special character
• Click submit

Option 2: Through a password reset link

• On the login page, click FORGOT YOUR PASSWORD and type in the email address
• This will send a link to change the password to the user’s email address
• Click on the link
• Update the password

You will now receive a Password Reset email from [e-mail].  If you don't see this in your inbox, check your spam/junk folder.  If you still don't see the email, please contact [e-mail]. 

Your password is now updated!