Guest FAQ's

• My mobile key has expired after checking out and I need to get back into the room. What do I do?
• I received a text for a hotel stay but I am not a guest. What do I do?
• How does Mobile Key work?
• ***Permissions for Mobile Key***
• Why is the app asking me to accept or allow permissions? Do I have to enable these permissions.
• I received an error when I entered my phone number into the app saying there was no mobile key associated.  What should I do?