FAQ's
Property and Guest frequently asked questions
Property FAQ's
- OpenKey App FAQ - Hotel
- Guests with Multiple Rooms (PMS Integrations)
- Deadbolt
- How can I view the pre-arrival email my hotel sends through OpenKey?
- Visibility of Features based on Active Mobile Key
- OpenKey: Issuing Mobile AND Plastic Key for the Same Reservation
Guest FAQ's
- OpenKey App FAQ - Guests
- How to Access Your Mobile Key
- What if I lose my phone?
- Can I make a phone call and use OpenKey at the same time?
- Do I have to use my phone number to get a mobile key?
- Where do I go to download the OpenKey app?