OpenKey sends notification emails to the hotel email address on file in Hotel Overview under General Information.
You can set email notifications to send the following updates:
- A guest has opted to express check-out through the app.
- A guest has shared their key.
- A guest has opened a door with their mobile key for the first time, alerting you to the guest arriving on-property
To edit which of these send notifications, follow these steps:
- Click Hotel on the left side.
- Click on the Notifications tile.
- Check and uncheck which notifications you would like to receive.