You can access hotel information, images, and property maps via OpenKey HOST by clicking on HOTEL on the left-hand side of the page.
OVERVIEW
HOTEL INFORMATION
- Hotel Name – How you want your hotel to display in the OpenKey Guest App.
- Address/City/State/Country – Physical address of the hotel.
- Phone Number – The main phone number that is connected to the CALL HOTEL buttons within the OpenKey Guest App.
- SMS Number - If the hotel has a Text phone number to communicate with guests, it can be added here. For white label applications, if this field has an SMS number entered, the CALL HOTEL button will change to TEXT HOTEL
- Email – General email address that will receive notifications of guest actions.
- Time zone – This affects the check-in/out times, so be sure this is accurate.
- Check-in/Check-out Time – These times will show on the Pre-Arrival Confirmation flow as well as advertised on the app. Check-in will be the default ETA option, but guests can change that to their requested time of arrival. The check-out time will serve as the default expiry time for any mobile keys.
- Social Media Links- Your hotel's social media links (Facebook, Instagram, LinkedIn, and Twitter) are now available to be added to the OpenKey app. When you add links to this section, the app will show the designated icon in the Hotel Information section of the app.
- Hotel Images– You can upload up to 4 hotel images, as long as they meet the size parameters