A Recover Card will reactivate a Master card, Building card, or Floor card that has been canceled.
You may want to take this step if a card was canceled because it was lost, but it is later found and you want to allow it to work again.
However, you can also place the found card on the encoder and return it, then issue it as a new card.
Creating a Recover card:
- First, you need to determine which Cancel Card needs to be recovered. You can see all Canceled master cards under Recover Card
- Click on Card Management and select Recovery card
- You can choose the operator or leave it as all
- You can choose the card type or leave it as all
- You can type in the card number if you know it or leave it blank
- Click Query to display the card information
- Choose the card to recover
- Place an empty card on the encoder, and
- Click Recover
Important!
Take this Recover Card to each of the locks covered by the Master, Building, or Floor card that was canceled. You must tap each lock covered by the card to activate the new status, and you must create a separate Recover card for each Canceled card. There is no option to mass-recover multiple cards or tap on one lock to reactivate all locks.