The Reports Tab shows a Dashboard of the recent numbers for Mobile Key at your hotel
- Click on REPORT
- To view numbers for a specific date range, click FILTER REPORT. This will open up a new section to change the parameters of the reports.
- The parameters will default to DAILY numbers within the last week. Update the increment and/or date range to reflect how and what dates you are pulling data. Click SUBMIT.
Reservations: The total number of PMS bookings received by OpenKey HOST either through a PMS integration or through a manual upload through the Communications tab.
Emails Sent: Number of guests that were sent a pre-arrival email via OpenKey HOST. This will NOT include any emails sent through your CRM or PMS.
Completed: Number of guests that confirmed their reservation details via the OpenKey Pre-Arrival Registration email
Checked In: Of the number of guests that confirmed their reservation details, this is the number of guests that downloaded a mobile key.
SESSIONS
Guests: Number of guests added to OpenKey HOST and given access to a mobile key.
Keys Delivered: Number of guests that downloaded their mobile keys.
Doors Opened: Number of doors unlocked with a mobile key.
EXPORTING REPORTS TO EXCEL
Scroll down until you see EXPORT on the right-hand side of the screen.
Click EXPORT, and an Excel spreadsheet will download automatically.