The Logs Tab shows a Dashboard of the historical actions pertaining to Mobile Keys at your hotel:
1. Log into OpenKey HOST and click on LOGS on the left-hand side of the page.
2. To view numbers for a specific date range, click Filter Report
3. To see more details about a specific mobile key session, click the blue Plus sign.
IMPORTANT THINGS TO NOTE:
- SDK = Action performed automatically by the OpenKey App
- HostUser = Action performed by Hotel Team Member within OpenKey HOST
- PMSType = Action performed through PMS integration
- Guest = Action performed by the Guest within the OpenKey App (ex: Sharing a key)
If you don't see a check-out action, the guest is either STILL in-house with a mobile key or they were checked out automatically at the specified check-out date and time.